Launch Package
Everything it takes to go live — $999 one-time
You set up in the product at your own pace. A DiPlato specialist cleans up your menu, reviews your setup, checks your launch and supports you for your first 30 days live.
What’s included
Guided setup workspace
A checklist that explains every step and saves as you go.
Help with your profile, location and hours
On request, a specialist helps you get the basics right.
One menu clean-up pass
A specialist reviews your imported or built menu once. You approve before anything is published.
Stripe guidance
Plain-language help connecting payments, with a person to ask when you’re stuck.
WhatsApp setup guidance
Help choosing and connecting your ordering number and getting your message templates submitted.
Kitchen setup
Order-screen-only setup, or remote setup of a supported printer you own.
Readiness review
A specialist checks your setup before you go live.
Launch checks
A test order end to end, and help on the day you go live.
30-day launch support window
Help from our support team for your first 30 days live.
Your part
- Accurate business, legal and menu information, including your prices
- Accepting the agreements yourself
- Your identity, bank and tax details for Stripe
- Meta business verification and a payment method for WhatsApp
- Choosing your ordering number
- A printer and on-site Wi-Fi, if you want printing
- Time from you or your team for the launch checks
What Stripe and Meta handle
- Stripe: reviewing your account and paying out to your bank
- Meta: verifying your business, checking your number, approving message templates, and WhatsApp messaging quality and pricing
Not included
- Hardware, including printers and tablets
- Your monthly plan
- Card processing fees
- Diner platform fees
- Meta or WhatsApp charges
- Advertising or ongoing marketing
- Custom integrations
- On-site visits
- Menu photography
The Launch Package and your plan
The Launch Package is a one-time service to get you live. It doesn’t change what your plan includes.
Your monthly plan starts only when you go live — you confirm the plan, price and start date before it begins.