Questions restaurants ask

WhatsApp pickup ordering for your restaurant: your own WhatsApp assistant that answers customer questions, helps diners choose and turns conversations into orders, plus online payment before pickup, an order screen for your kitchen, and guided setup.

No. Diners order from you on your own WhatsApp number. Your DiPlato profile only points diners to you.

DiPlato is built first for restaurants, and it can also work for eligible independent food businesses such as food trucks and sole proprietors. You don’t need an LLC to sign up. Whether you can go live also depends on where DiPlato’s agreements are available, on Stripe’s and Meta’s own requirements for your business, and on how your business is set up — we show you what applies during setup.

Your customers already use it — there’s no app to download.

Meta may bill your business directly for some WhatsApp messages.

Yes. An upgrade takes effect right away, and you pay the prorated difference for the rest of your current billing period. A downgrade takes effect at the end of your current billing period — you keep your current plan and its features until then.